Cole & Coddle

WHAT'S A "COLE" AND WHATS A "CODDLE"?

Our brand name is more than just a catchy slogan (we hope), but consists of my 2 year old son's name, Cole, and Coddle since spoiling him is my husband's favorite new hobby!

Both my husband and I started this store after we accidentally compiled a huge baby registry list of all the cute and cool products we came across thanks to Mr. Google.

We started sharing this list with our friends and family, and they surprisingly thought these baby items were just as shareworthy as we did; so we took our basic marketing background and combined it with some non-stop outreach to build this curated site of products so that we can actually share our favorite stuff with other baby gear aficionado!

We are currently based out of a small office SONO Arts District in Norwalk, Connecticut - a lively little coastal town in the greater Fairfield County area of Connecticut. The company consists of just us, two laptops, and Cole of course :)

We hope you find our products to be as cool as we do, or else...we'll at least don't tell us !

INFANT SAFETY & CPSC CERTIFIED CLOTHING

​Most consumers are NOT aware that the majority of infant and toddler products and related products are not compliant with U.S. Standards...we didn't even know when we got started :/

Once we did our research, we realized that ALL baby clothing must be CPSC  (Consumer Product Safety Commission) certified for safety and accountability reasons.

That is why ALL of our clothing items are CPSC certified, and our printing partner uses CPSC materials, inks, and processes to account for every item and order we ship out to you!

Whether you order again from us or not, please make sure that you are not buying from companies that ship you outfits from China and other countries where these CPSC standards are completely disregarded.

We won't name any companies, but those that are sending outfits that arrive 3 weeks later in smelly bags from overseas are likely doing business with non-certified companies and you run the risk of having unsafe chemicals and processes touch your child's clothing - it's worth the extra few bucks to support local business and keep your children safe.

(Please pass on this info to your fellow moms, aunties, and soon-to-be mommys as the materials used for non-CPSC compliant products and companies could put our children in danger (chemicals, non-fire retardant, odors, choking hazards, and more).)

For more information, you can check out the CPSC website for durable infant and toddler product standards.

Shipping

Since we design, print, and fulfill using our own capacities here locally, please allow up to 10 days for your order to arrive at your doorstep. This gives us enough time to process your order and produce it specifically for you. We ship domestically here in the United States and most international countries. 

Tracking

You should receive an email within 3-7 business days that your order has been shipped. You will receive a tracking number and can enter in here and press the orange track button.

Order Changes, Cancellations, Replacement & Returns

We firmly stand behind our products as we work with only the best vendors around the globe. 

Orders Changes & Cancellations

If you need to make a change to your order (clothing size, shipping address, etc) or cancel your order, the request must be sent via email to This email address is being protected from spambots. You need JavaScript enabled to view it. within 12 HOURS of placing your order.

After 12 hours, all orders are final, including those in which you entered the wrong shipping address - no refunds will be allowed as we have already paid our supplier and shipped your order to that address.

Replacements (Lost Items or Damaged Goods)

For orders that are mistakenly placed by the USPS and/or marked as delivered, but are never received, we offer replacements at an additional fee. Please email us if your order has not arrived after 3-4 weeks and has been marked delivered, but you have not received.

If an item was damaged or incorrect size, etc, please send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it. with an image of the error and we can replace your order free of charge.

Returns & Refunds

If you are unhappy with your order, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it. with the reason you would like a refund.

If we deem this an item suitable for a refund, we will send you a pre-paid shipping label in which you are to send us the item(s) and once received, we will issue your refund minus the shipping label and stocking fee cost of $7.00 per item returned (1 matching shirt set only counts as 1 item).

**We reserve the right to refuse any returns if we determine that the merchandise does not qualify for a return.

**We currently do not accept returns for International Orders.

FAQ:

  • Where do you get or make your products?
 
We currently design and fulfill all orders from our fulfillment center in Georgia. We get our shirts from U.S. companies that are fully certified infant safe (100% CPSIA Certified). We work with several local printers that use the highest quality and certified printing inks and processes to ensure premium quality in a safe production environment.
  • Do you offer wholesale?

We offer a huge discount of 25% OFF orders over $200 - simply enter code "CC200" for the discount to be applied at checkout. For larger orders, contact us via the link below.

Stay Savvy, Smart, and Safe!

Rachel

- Rachel & Brad & Cole

 

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